Sign up Sign in Samples Blog contact support
Emails aren't being sent

Support Ticket

closed
 
+issue

Somewhere between updates emails stopped getting sent out. Any idea how I would track down this problem? Obviously people can't sign up if they aren't getting verification emails.

 
+discussion

This is what's in application.rb related to emails

 

config.action_mailer.perform_deliveries = true

config.email_defaults = { :from => 'curator@teenwolfwiki.com' }

config.action_mailer.raise_delivery_errors = true

config.action_mailer.delivery_method = :smtp

config.action_mailer.smtp_settings = {

address: 'mail.privateemail.com',

port: 465,

domain: 'teenwolfwiki.com',

user_name: 'curator@teenwolfwiki.com',

password: 'trisk3l3',

authentication: 'login',

openssl_verify_mode: 'none',

enable_starttls_auto: true,

ssl: true }

 

I'm not sure if there are other places I should be looking for configurations.

--Lora Friedenthal.....2016-10-08 17:11:41 UTC

I bungled through and it works again!

--Lora Friedenthal.....2016-10-08 17:51:22 UTC

Well done! Sorry I was slow to get to this ticket; lots of travel recently.

 

Was it a server issue or a problem that Wagn could fix?

--Ethan McCutchen.....2016-10-11 13:35:22 UTC

This was the email server settings having changed and me not changing the config file. Total user error.

--Lora Friedenthal.....2016-10-16 01:19:12 UTC